Continual Improvement

 

As funeral directors, we pride ourselves on how our knowledge and experience helps families during, upsetting, difficult and confusing times. We are constantly improving ourselves through training, education and learning from each other to provide the best service we can.

We are members of the above associations not because we need to be but because, as a company, we believe in showing the public how committed we are to offering a high quality service. We must abide by their codes of practice and study to achieve qualifications through their educational programs, this keeps us up-to-date with any changes and development in the funeral industry.

Our professional qualifications and experience:

Richard Hill Dip. FD.

A qualified funeral director holding the Diploma in Funeral Directing awarded by the NAFD, with 32 years experience in the funeral profession.

Paula Hill Dip. F.D.

A qualified funeral director holding the Foundation Certificate in Funeral Services and the Diploma in Funeral Directing, both awarded by the NAFD. Paula has 18 years experience joining the business in 2000.

Gary Hunt Cert. F.S.

A qualified funeral support operative holding the Certificate in Funeral Services, awarded by the BIFD. Gary has built up 30 years experience working for family owned  funeral directors.

 

Our membership with trade associations:

The symbols at the top of the page demonstrate our accepted membership with these leading organisations within the funeral industry. Both the National Association of Funeral Directors and Society of Allied and Independent Funeral Directors are trade associations formed to educate, represent and support the funeral industry. They do this by providing training, qualifications and by raising standards through a recognized code of practice. All members must adhere to this code of practice as a condition of membership. The only difference between the associations is that SAIF members are all independent businesses.

The BIFD, British Institute of Funeral Directors. This association differs from the other two, it focuses purely on the education of funeral directors.