Tell Us Once

picviewbigWhen someone has died there are a lot of things that need to be done and often at a time when you least feel like doing them. One of those things is registering the death with the Registrar. Once that is done, several organisations may have to be contacted and given the same information.

Tell Us Once is a service where the Registrar will give information to the Department for work and Pensions; it is then passed on to a number of other government departments and local authority services. The service is free and can save you a lot of time and effort.


They will contact the following organisations on your behalf:

Department for Work and Pensions             Child Benefit                              The Pension Service

Disability and Carer’s Service                         Tax Credits                                 Jobcentre Plus

Identity and Passport Service                         HM Revenue & Customs          DVLA


They can also contact the following services, if you ask them to:

Council Housing                                              Electoral Services                       Blue Badges

Council Tax/Business Rates                           Adult Services                             Education Benefits

Children’s Services                                          Housing Benefit Office               Library Service

Council Tax Benefit Office                              Licensing                                     Collection of payment for Council Services


Information you will need to use the service:

The deceased’s National Insurance number and date of birth.

Details of any benefits or services they were receiving.

Their death certificate.

Their driving licence or driving licence number.

Their passport or passport number.


They may also ask for information about:

Their next of kin, including their National Insurance number.

Any surviving husband, wife or civil partner.

Their driving licence or licence number.

Anybody who is getting child benefit on their behalf.

The person dealing with the estate.